The terms and conditions described in this policy apply to all products from our online in Greece, via the internet at www.virginiavildiridi.gr . \nReturns, changes, cancellations that do not meet our terms and conditions will not be accepted. \n<\/p>\n\n
You\u00a0 have\u00a0 the\u00a0 right\u00a0 to\u00a0 return\u00a0\u00a0 to\u00a0 us\u00a0 jewelry\u00a0 non \u2013 defective\u00a0 product you\u00a0 bought\u00a0 and\u00a0 the\u00a0 return \u00a0will be\u00a0 accepted,\u00a0 if\u00a0 you\u00a0 return\u00a0 it\u00a0 within\u00a0 fourteen (14)\u00a0 calendar\u00a0 days\u00a0 from\u00a0 the\u00a0 date\u00a0 of\u00a0 receipt,\u00a0 at\u00a0 your\u00a0 own\u00a0 expense. The\u00a0 jewelry\u00a0 – product\u00a0 you\u00a0 wish\u00a0 to\u00a0 return\u00a0 should\u00a0 be\u00a0 well\u00a0 packaged\u00a0 and\u00a0 its\u00a0 packaging,\u00a0 along\u00a0 with\u00a0 the\u00a0 accompanying\u00a0 documents,\u00a0 such\u00a0 as the\u00a0 retail\u00a0 receipt\u00a0 or\u00a0 invoice,\u00a0 warranty\u00a0 etc.\u00a0 having\u00a0\u00a0 been\u00a0 worn only for\u00a0 rehearsal\u00a0 and\u00a0 not\u00a0 use<\/u><\/strong>,\u00a0 if\u00a0 it\u00a0 is \u00a0about\u00a0 jewelry\u00a0 and\u00a0 also the\u00a0 situation\u00a0 delivered\u00a0 to\u00a0 you\u00a0 so\u00a0 that\u00a0 they\u00a0 are\u00a0 not\u00a0 damaged\u00a0 during\u00a0 the\u00a0 transport\u00a0 because\u00a0 they\u00a0 are\u00a0 your\u00a0 responsibility\u00a0\u00a0 until\u00a0\u00a0 they\u00a0 reach\u00a0 our\u00a0 headquarters.
\n
\nIt \u00a0is\u00a0 advisable\u00a0 to\u00a0 check the\u00a0 package\u00a0 and\u00a0 its\u00a0 contents\u00a0\u00a0 upon\u00a0 receipt\u00a0 and\u00a0 in\u00a0 case\u00a0 it\u00a0 is\u00a0 damaged ,\u00a0 please \u00a0inform\u00a0 the\u00a0 transport\u00a0 company\u00a0 immediately\u00a0 so\u00a0 that\u00a0 they\u00a0 can\u00a0 take\u00a0 responsibility.\u00a0 Jewelry\u00a0 that\u00a0 is\u00a0\u00a0\u00a0 returned\u00a0 and\u00a0 does\u00a0 not\u00a0 meet\u00a0 the\u00a0 above\u00a0 terms\u00a0 and\u00a0 conditions\u00a0 of\u00a0 return\u00a0 of\u00a0 products\u00a0\u00a0\u00a0\u00a0 are\u00a0 not\u00a0 accepted. In\u00a0 any\u00a0 case,\u00a0 however,\u00a0 you\u00a0 will\u00a0 be\u00a0 charged\u00a0 with\u00a0 the\u00a0 costs\u00a0 of\u00a0 the\u00a0 initial\u00a0 shipment\u00a0 and\u00a0 return\u00a0 of\u00a0 the\u00a0 product. The\u00a0 return\u00a0 of\u00a0 the products will \u00a0take\u00a0 place at our\u00a0 headquarters\u00a0 in Thessaloniki,\u00a0 at\u00a0 78 Mitropoleos\u00a0 street,\u00a0 P.C. 546 22, Thessaloniki,\u00a0 Greece.<\/p>\n\n In\u00a0 case\u00a0 of\u00a0 return\u00a0 of \u00a0a\u00a0 non-defective\u00a0 product and\u00a0 its\u00a0 non-replacement\u00a0 with\u00a0 another\u00a0 one,\u00a0 the\u00a0 company,\u00a0 after\u00a0 receiving\u00a0 and\u00a0 checking\u00a0 the\u00a0 returned\u00a0 product \u00a0and\u00a0 fulfilling\u00a0 all\u00a0 the\u00a0 conditions, will\u00a0 start\u00a0 the\u00a0 money\u00a0 back\u00a0 process\u00a0 within twenty (20) days of\u00a0 its\u00a0 transfer\u00a0 to the\u00a0\u00a0\u00a0 customer\u2019s bank ,\u00a0 simply\u00a0 indicating\u00a0 the\u00a0 IBAN\u00a0\u00a0 of\u00a0 your account\u00a0 and\u00a0 the\u00a0 name\u00a0 of the\u00a0 beneficiary,\u00a0 as\u00a0 stated\u00a0 in\u00a0 the\u00a0 booklet. \u00a0For\u00a0 security\u00a0 reasons, the \u00a0beneficiary of\u00a0 the\u00a0 account\u00a0 must\u00a0 be\u00a0 the\u00a0 same\u00a0 person\u00a0 who appears\u00a0 on\u00a0 the\u00a0 purchase\u00a0 receipt\u00a0 for\u00a0 the\u00a0 returned\u00a0 product.\u00a0\u00a0 From\u00a0 the\u00a0 amount\u00a0 that\u00a0 will\u00a0 be\u00a0 deposited\u00a0\u00a0 in\u00a0 your\u00a0 account,\u00a0 the\u00a0 costs\u00a0 of\u00a0 the\u00a0 initial\u00a0 shipment\u00a0 of\u00a0 your\u00a0 order\u00a0 will\u00a0 be\u00a0 deducted<\/strong>.\u00a0 We inform you that\u00a0 there are\u00a0 no\u00a0 refunds\u00a0 from\u00a0 our\u00a0 physical\u00a0\u00a0 store.\u00a0 For\u00a0 product\u00a0 returns\u00a0 contact\u00a0 us\u00a0 first,\u00a0 at\u00a0 +30-2310-262009\u00a0 or\u00a0 send\u00a0 us\u00a0 an email\u00a0 to \u00a0info@virginiavildiridi.gr<\/p>\n\n You\u00a0 also\u00a0 have\u00a0 the\u00a0 option\u00a0 to\u00a0 change\u00a0 non- defective\u00a0 product \u2013 jewelry<\/strong>\u00a0 within\u00a0 fourteen (14) calendar days\u00a0 of\u00a0 receipt\u00a0 by\u00a0 sending\u00a0 back\u00a0 the \u00a0product \u2013 jewelry\u00a0 at\u00a0 your\u00a0 expense.\u00a0 You\u00a0 can\u00a0 then\u00a0 place\u00a0 new\u00a0 orders\u00a0\u00a0 within\u00a0 fourteen\u00a0 (14)\u00a0 calendar\u00a0 days with\u00a0 any\u00a0 other\u00a0 piece\u00a0 of\u00a0 jewelry\u00a0 of\u00a0 your\u00a0 choice\u00a0\u00a0 and\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 of\u00a0 value\u00a0 equal\u00a0 the\u00a0\u00a0\u00a0 first\u00a0 or\u00a0 larger\u00a0 loas\u00a0 by\u00a0 paying\u00a0 the\u00a0 difference,\u00a0 stating\u00a0 that\u00a0 it\u00a0 is\u00a0 a\u00a0 change\u00a0 and\u00a0\u00a0\u00a0 the\u00a0 number\u00a0 will\u00a0 be\u00a0 indicated (code)\u00a0 of\u00a0 the\u00a0 original\u00a0 order. The\u00a0 execution\u00a0 of\u00a0 the\u00a0 new order will\u00a0 take\u00a0 place\u00a0 after\u00a0 we\u00a0 have\u00a0\u00a0 received,\u00a0 checked\u00a0 the\u00a0 product\u00a0\u00a0 you\u00a0 returned and\u00a0 fulfilled\u00a0\u00a0 all\u00a0 the\u00a0 conditions. In any\u00a0 case,\u00a0 however,\u00a0 you\u00a0 will\u00a0 be\u00a0 charged\u00a0\u00a0 with\u00a0 the\u00a0 return\u00a0 and\u00a0 shipping\u00a0 costs\u00a0 of\u00a0 the\u00a0 product that\u00a0 was\u00a0 replaced.\u00a0 The\u00a0 change\u00a0 will\u00a0 take\u00a0 place\u00a0 at\u00a0 our\u00a0 headquarters\u00a0 in Thessaloniki,\u00a0 at\u00a0 78\u00a0 Mitropoleos\u00a0 str.,\u00a0 PC\u00a0 546 22,\u00a0 Thessaloniki,\u00a0 Greece.<\/strong> For\u00a0 product\u00a0 changes,\u00a0 contact\u00a0 us\u00a0 first\u00a0 at\u00a0 +30\u00a0 2310\u00a0 262009\u00a0 or\u00a0\u00a0\u00a0\u00a0 send\u00a0 an\u00a0 email\u00a0 to\u00a0 info@virginiavildiridi.gr<\/p>\n\n The right\u00a0 of\u00a0 withdrawal\u00a0 and\u00a0 consequently\u00a0 of\u00a0 return\/exchange\/replacement\u00a0 of\u00a0 products\u00a0 may\u00a0 not\u00a0 be\u00a0 exercised\u00a0\u00a0 for\u00a0 goods\u00a0 manufactured\u00a0 or\u00a0 processed\u00a0 in accordance\u00a0 with\u00a0 the\u00a0 specific\u00a0 specifications\u00a0 of\u00a0 the\u00a0 customer\u00a0\u00a0 or \u00a0clearly\u00a0 personalized\u00a0\u00a0 for\u00a0 the\u00a0 specific\u00a0 customer,\u00a0\u00a0\u00a0\u00a0 such\u00a0 us\u00a0 wedding\u00a0 rings<\/strong>,\u00a0 which\u00a0 are\u00a0 manufactured\u00a0 exclusively\u00a0 for\u00a0 you (for\u00a0 example\u00a0 engraving\u00a0 by\u00a0\u00a0\u00a0 your\u00a0 order,\u00a0 guidance\u00a0\u00a0 and\u00a0 agreement).\u00a0 If\u00a0 more\u00a0 items\u00a0\u00a0 have\u00a0 been\u00a0 sold\u00a0 and \u00a0only\u00a0 a\u00a0 few\u00a0\u00a0\u00a0 are\u00a0 faulty\u00a0 or\u00a0 defective\u00a0 or\u00a0 do\u00a0 not\u00a0\u00a0 have\u00a0 the\u00a0 agreed\u00a0 characteristics,\u00a0 the\u00a0 right\u00a0 of\u00a0 return\u00a0 \/change\/replacement\u00a0 or\u00a0 withdrawal\u00a0\u00a0 is\u00a0 limited\u00a0 to\u00a0 them\u00a0 only.<\/p>\n\n Products <\/strong>on offer<\/strong> are changed\u00a0 only\u00a0 with\u00a0 products\u00a0 on\u00a0 offer, while\u00a0 seasonal\u00a0 products<\/strong>,\u00a0 such\u00a0 as\u00a0 Easter\u00a0 and\u00a0 Christmas\u00a0 items, are changed\u00a0 only\u00a0\u00a0 with\u00a0 products\u00a0 of\u00a0 the\u00a0 same\u00a0 category.\u00a0 No\u00a0 return\u00a0 can\u00a0 be\u00a0 made\u00a0 on\u00a0 the\u00a0 product\u00a0 that\u00a0 is\u00a0 sent\u00a0 as\u00a0 a\u00a0 gift.\u00a0 However\u00a0 you\u00a0 can\u00a0 exchange\u00a0 it\u00a0 with\u00a0 any other\u00a0 product\u00a0 of\u00a0 your\u00a0 choice\u00a0 of\u00a0 equivalent\u00a0 value\u00a0 or\u00a0 greater\u00a0 by\u00a0\u00a0 paying\u00a0 a\u00a0 monetary\u00a0 difference\u00a0 that\u00a0 may\u00a0 arise. With regard\u00a0 to\u00a0 brand\u00a0 products<\/strong>, such\u00a0 as\u00a0 watches\u00a0 etc.\u00a0 the respective\u00a0 dealers\u00a0 are\u00a0 responsible\u00a0 for\u00a0 any\u00a0 damage.<\/p>\n\n The charge for transporting your products depends on the postal code of your area and the weight of the goods. If your order is shipped to a destination within the EU, all taxes (VAT) will be refunded. If your order is shipped to a destination outside the EU, duties and taxes cannot be refunded. In any case you can recover these costs by contacting the local customs directly. As this option may not be available an all countries, we recommend that you use a customs broker if you want a refund of the customs duties on the returned Products.<\/p>\n\n Our company \u201cV.Basioudis \u2013 V.Vildiridi & SIA OE, does not bear any responsibility in case of loss or destruction of the product during the transfer of the return.<\/p>\n\n Except for the rights provided by the return policy, all rights applicable to costumers under the applicable provisions and laws relating to the contract of sale are recognized in each case, as well as any rights that arise in relation to the warranty terms of the products. <\/p>\n\n Our company with its above policy facilitates its customers in the selection of products through the e-shop, however if fixed return behavior of products is found (during the unjustified judgment of the Company) by specific customers, the Company has the right to exclude specific customer\/user from the e-shop or refuse any subsequent transaction.<\/p>\n\n You have\u00a0 the\u00a0 right\u00a0 to\u00a0 cancel\u00a0 the\u00a0 order\u00a0 of\u00a0 your products\u00a0 within\u00a0 twelve\u00a0 (12)\u00a0 hours<\/strong>\u00a0 of\u00a0 its\u00a0 realization, either by calling us\u00a0 to +30-2310-262009\u00a0 or\u00a0 by email\u00a0 to\u00a0 info@virginiavildiridi.gr<\/p>\n\n The cancellation of the order can be done at any time the users wishes until the registration of his data in the respective payment pages of the bank. If the procedure is completed and the user wishes to cancel it, your immediate contact with the Company is required. Depending on the stage at which the order is located, the user will be informed about the cancellation process and any costs (e.g. shipping, if it has already been done). Please note that in case of cancellation and depending on the stage of the order, it is possible for shipping costs to apply, even if due to the amount of the canceled order no costs were provided. <\/p>\n\n At each sale the COMPANY is obliged to deliver to the consumer the goods with the agreed properties and without fatal defects, according to articles 534 et. seq. of the Civil Code. Resignation of the consumer after his protection before the appearance of the defect or the lack of agreed property is invalid.<\/p>\n\n The COMPANY is liable for its fault if the thing, at the time the risks passes to the buyer, has real defects or lacks the agreed properties, unless the buyer at the time of concluding the contract knew that the thing does not comply with the contract or non-compliance is due to materials provided by the buyer.<\/p>\n\n In cases of liability of the COMPANY for the actual defect or for lack of contracted property, the buyer is entitled at his choice :
\n1. To demand, without prejudice, the replacement of the thing with another, unless such an action is impossible or requires disproportionate costs.
\n2. To reduce the price.
\n3. To withdraw from the contract, unless it is a minor actual defect.
\nThe COMPANY must carry out the replacement in a reasonable time and without significant inconvenience to the buyer. The above rights do not apply if the defect has been caused by the use of the User\/Customer or for reasons of force majeure.
\n<\/p>\n\n The claims of the consumer\/buyer due to a real defect or contracted property are barred after two (2) years.<\/p>\n\n In\u00a0 case\u00a0 you\u00a0 have\u00a0 received\u00a0 a\u00a0 defective\u00a0 product,\u00a0 you\u00a0 must inform\u00a0 us\u00a0 in\u00a0 writing\u00a0 via e-mail\u00a0 at\u00a0 info@virginiavildiridi.gr ,\u00a0 stating\u00a0 which\u00a0 of\u00a0 the\u00a0 above\u00a0 rights\u00a0 is exercised. To avoid\u00a0 inconvenience, it is\u00a0 good\u00a0 to\u00a0 carefully\u00a0 check at\u00a0 the time\u00a0 \u00a0 of\u00a0 delivery of\u00a0 the\u00a0 order,\u00a0 the\u00a0 condition\u00a0 of\u00a0 the\u00a0 products sold\u00a0 and\u00a0 the intactness\u00a0 of\u00a0 their\u00a0 packaging,\u00a0 in\u00a0 order\u00a0 to\u00a0 identify\u00a0 any\u00a0 obvious\u00a0 defects.\u00a0\u00a0 In\u00a0\u00a0 case\u00a0 a\u00a0 defect\u00a0\u00a0 is\u00a0 found, communication\u00a0\u00a0 with our\u00a0 online\u00a0 store\u00a0 must follow immediately\u00a0 after delivery. Within fourteen (14)\u00a0 calendar\u00a0 days\u00a0 from\u00a0 the\u00a0 above written\u00a0\u00a0\u00a0\u00a0 statement,\u00a0 you\u00a0 must\u00a0 send the\u00a0 product\u00a0 in\u00a0 the\u00a0 same\u00a0 way\u00a0 as\u00a0 you received\u00a0 it\u00a0 to the\u00a0 headquarters\u00a0 of\u00a0 our\u00a0 company. The\u00a0 product must be\u00a0 returned\u00a0 accompanied\u00a0 by\u00a0 all\u00a0 the\u00a0 necessary\u00a0 legal\u00a0 documents\u00a0 and\u00a0 the\u00a0 receipt.<\/p>\n\n If it is found that the defect was caused by your fault or misuse or for reasons not related to its manufacture, then you are informed by our company, and the product is returned to you, with the charge of the corresponding return cost.<\/p>\n\n CUSTOMER\/USER OBLIGATIONS<\/strong><\/span>
\n
\nCustomers\/users\u00a0 are\u00a0 solely\u00a0 responsible \u00a0\u00a0for\u00a0 the\u00a0 selection\u00a0 of\u00a0 the\u00a0 product\u00a0 and\u00a0 its\u00a0 suitability for\u00a0 the\u00a0 user\u2019s\u00a0\u00a0 purposes\u00a0 and\u00a0 telephone\u00a0 and\u00a0 postage costs\u00a0 for\u00a0 his\u00a0 communication\u00a0 with\u00a0 the COMPANY, if\u00a0 any.<\/p>\n","protected":false},"excerpt":{"rendered":" The terms and conditions described in this policy apply to all products from our online in Greece, via the internet at www.virginiavildiridi.gr .
Returns, changes, cancellations that do not meet our terms and conditions will not be accepted.
PRODUCT RETURN You\u00a0 have\u00a0 the\u00a0 right\u00a0 to\u00a0 return\u00a0\u00a0 to\u00a0 us\u00a0 jewelry\u00a0 non \u2013 defective\u00a0 product you\u00a0 bought\u00a0 and\u00a0 the\u00a0 return \u00a0will be\u00a0 accepted,\u00a0 if\u00a0 you\u00a0 return\u00a0 it\u00a0 within\u00a0 fourteen (14)\u00a0 calendar\u00a0 days\u00a0 from\u00a0 the\u00a0 date\u00a0 of\u00a0 receipt,\u00a0 at\u00a0 your\u00a0 own\u00a0 expense. The\u00a0 jewelry\u00a0 – product\u00a0 you\u00a0 wish\u00a0 to\u00a0 return\u00a0 should\u00a0 be\u00a0 well\u00a0 packaged\u00a0 and\u00a0 its\u00a0 packaging,\u00a0 along\u00a0 with\u00a0 the\u00a0 accompanying\u00a0 documents,\u00a0 such\u00a0 as the\u00a0 retail\u00a0 receipt\u00a0 or\u00a0 invoice,\u00a0 warranty\u00a0 etc.\u00a0 having\u00a0\u00a0 been\u00a0 […]\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"acf":[],"_links":{"self":[{"href":"https:\/\/www.virginiavildiridi.gr\/en\/wp-json\/wp\/v2\/pages\/4682"}],"collection":[{"href":"https:\/\/www.virginiavildiridi.gr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.virginiavildiridi.gr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.virginiavildiridi.gr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.virginiavildiridi.gr\/en\/wp-json\/wp\/v2\/comments?post=4682"}],"version-history":[{"count":7,"href":"https:\/\/www.virginiavildiridi.gr\/en\/wp-json\/wp\/v2\/pages\/4682\/revisions"}],"predecessor-version":[{"id":6120,"href":"https:\/\/www.virginiavildiridi.gr\/en\/wp-json\/wp\/v2\/pages\/4682\/revisions\/6120"}],"wp:attachment":[{"href":"https:\/\/www.virginiavildiridi.gr\/en\/wp-json\/wp\/v2\/media?parent=4682"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}PRODUCT CHANGE<\/strong><\/span><\/h4><\/p>\n\n
RECURRING RETURNS<\/strong><\/span><\/h4><\/p>\n\n
ORDER CANCELLATION<\/strong><\/span><\/h4><\/p>\n\n
LIABILITY AND LEGAL GUARANTEE FOR DEFECTS<\/strong><\/span><\/h4><\/p>\n\n